Privacy Policy

Biospere (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website biospere.com, make a purchase, or interact with us online or offline.

1. Information We Collect

We may collect the following types of personal information:

• Personal details: Name, email address, phone number, and billing/delivery address.
• Payment information: Processed securely through third-party payment gateways (we do not store card details).
• Account information: Login credentials, preferences, and order history.
• Usage data: Information about how you use our website, including IP address, browser type, and cookies.
• Communication data: Feedback, inquiries, and correspondence with our customer service.

2. How We Use Your Information Your data helps us to:

• Process and fulfill your orders.
• Communicate order updates and customer service information.
• Improve website experience and product offerings.
• Send newsletters, promotions, or updates (with your consent).
• Comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell your personal data. We may share it only with:

• Trusted service providers who assist with operations such as payment processing, logistics, and analytics.
• Legal authorities when required to comply with applicable laws.

All partners are bound by confidentiality and data protection obligations.

4. Data Protection & Security

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under Singapore’s Personal Data Protection Act (PDPA), you have the right to:

• Access and correct your personal data.
• Withdraw consent to the collection, use, or disclosure of your data.
• Request deletion of your data, where applicable. To exercise these rights, contact us at andy@biospere.com.

6. Cookies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve site performance. You may disable cookies in your browser settings, though some features may not function properly.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those sites.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For any questions or concerns regarding your privacy, please contact:

Biospere

132 Tanjong Rhu Road, #07-06 Singapore 436919

Email: andy@biospere.com Phone: +65 9732 2747